Roku Pushes Update to Solve Freezing and Audio Issues

StreamersWorld has received many messages and comments about problems with the the previous update to the Roku. Users have reported problems opening channels, freezing, and problems with SurroundSound. It looks like Roku is finally addressing the issue with a new update that fixes these problems.

RokuOS 10 Build 4198 has been released to fix the following issues.

  • When playing a video file with Dolby Digital Plus surround sound via Plex the audio will drop out or stutter every 15-20 seconds.
  • When playing a video file with stereo sound (AAC or AC3) via Plex the audio will drop out or stutter every 15-20 seconds.
  • The Roku remote loses the ability to control the volume and power on a TV.
  • Roko no longer recognizes that my TV can receive Dolby Digital sound resulting in a distorted/crackling noise whenever a corresponding stream or media file is played in channels such as Plex and Tablo (DVR).
  • Hulu lost the ability to play surround sound and only outputs in stereo.
  • HBOMax video streams display a corrupted video signal for the first 10-15 seconds.
  • Random channel crashes, freezes and lagging.
  • Wi-Fi connection is no longer stable, resulting in frequent disconnects.
  • Multiple channels lost their login information.
  • DTS files played in Plex are out of sync when using the S/PDIF (optical audio) connector on my Roku Ultra.

If you’re looking to have this update, try to be patient as the update may not be available for your model or region just yet.¬†‚ÄčNavigate to Settings > System > System Update > Check now to see if the update is available for your hardware.

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