Roku: Turn Off Narration in Disney+

Roku users who watch Disney+ have been having problems with the app where they cannot turn off the audio guide narration voice. This is a problem where a voice describes everything on the screen that is happening. The feature is normally used for the vision impaired, but some users who don’t need it struggle to disable it.

Fortunately, we’ve come up with a couple of solutions that seem to work. Give these fixes a try.


Fix 1

  1. Start playing a video as you normally would.
  2. Press the * (dash) button on the remote.
  3. Change the “Audio Track” to an option that doesn’t include “Audio Description“.
  4. After watching the video for a few minutes, switch the Audio Track back to the one desired.

Fix 2

  1. Start playing a video as you normally would.
  2. Press the * (dash) button on the remote.
  3. Change the “Volume Mode” setting to “Disabled“.

Fix 3

  1. From the Home page of the Roku, open “Settings“.
  2. Select “Audio“.
  3. Ensure that both “S/PDIF” and “ARC” are set to “Stereo“.

Hopefully, one of these 3 sets of steps fixes your issue with Roku and Disney+ playing narration while trying to watch a video. Please feel free to share your own experience in the comments.

8 thoughts on “Roku: Turn Off Narration in Disney+”

  1. Thank you!!! I have been fighting this for weeks before finding these solutions!! That descriptive mode was annoying!! Thank you!!

    Reply
  2. ITS ON YOUR AP! Check the audio settings on your Disney + ap. When watching a video click the top right CC button. Turn off English description. SOLVED!!! 2 years old clicked everything.

    Reply
  3. Not bad. I want to do the opposite though. As a blind user of Disney+, I wanna find out how to turn the audio description for my Roku on, not off.

    Reply

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