If you’re Apple TV remote is not working properly, you may need to unpair or pair it to the Apple TV device. Use these steps to get things working again.
Pair a Remote
From Apple TV Menu
- Ensure the remote is close and pointed at the Apple TV.
- Select “Settings” > “General” > “Remotes” > “Pair Apple Remote“.
From Remote
White and Gray Remotes
- Press and hold “Menu” and “Right” for about 6 seconds.
Black 4th Gen/4K Remote
- Press and hold “Menu” and “Volume Up/+” buttons for about 3 seconds. If prompted, place the remote on top of the Apple TV. A message should appear on the screen indicating the remote is reconnected.
Unpair a Remote
From Apple TV Menus
- Select “Settings” > “General” > “Remotes” > “Unpair Apple Remote“.
From Remote
White and Gray Remotes
- Press and hold the “Menu” and “Left” buttons for about 6 seconds.
Black 4th Gen/4K Remote
Black remotes do not have the ability to unpair from the remote. However, you can run through the steps of pairing to reset it. Esentially, those steps unpair then repair the remote.
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