Learn how to fix a problem where HBO Max always displays subtitles when watching content on the channel with this guide.
I experienced a problem recently where the HBO Max app on Apple TV would always display subtitles (captioning) even after I shut them off. Fortunately, I found a workaround to this problem.
To fix this problem, follow these steps:
- Use a web browser on your phone or computer to login to your account at the HBO Max website.
- Start playing any show or movie.
- Move the mouse anywhere on the movie, then select the voice cloud icon.
- Set “Subtitles” to “Off“.
Now when you use the HBO Max app on your streaming device, the subtitles will be off.