Amazon Fire TV users may have problems when they try to turn on the device. All they get is “no signal” or a blank picture showing on their screen. Let’s fix this! Here are some troubleshooting steps you can follow if your Fire TV won’t turn on.
If you have problems with the Fire TV not loading the Home screen, read our “Fire TV/Firestick Doesn’t Load Home Screen” post.
Ensure Proper Power
Amazon recommends that you use the power block that came with your device along with a wall outlet with the Fire TV. If you are using a USB port on your TV or other device, it may not be giving the Fire TV enough power. Ensure you are using a wall power outlet and proper power supply and cable with your Fire TV.
The power supply or cable may also be faulty. Try replacing the cable and power supply. You may also want to try a different power outlet. You’d be surprised how often this is a problem.
Recommended Power Supplies for Fire TV
- Firestick (All Generations) – 5.25V, 1A, 5W
- Fire TV Cube – 12V, 1.25A, 15W
- Fire TV Box (1st Gen) – 6.25V, 2.5A, 16W
- Fire TV Box (2nd Gen) – 15V, 1.4A, 21W
- Fire TV (Pendant) – 5.2V, 1.8A, 9W
Unplug the Fire TV from its power source and the HDMI port for 20 seconds, then plug it back in. This will reset the hardware, and hopefully be a quick solution to get you back up and running.
Check TV Input
Make sure the input setting on your TV is set to the video source connected to your Fire TV.
If you have another HDMI port to plug the Fire TV into, try switching the connection to it to see if that works.
Check Remote Batteries
If the remote control is not turning the Fire TV on, try a fresh set of batteries. You can also try the steps in our tutorial “Fire TV Won’t Pair With Remote” if you suspect the remote control is causing the problem.
Set Proper Resolution
In some cases, you might not be seeing the video from your Fire TV because the resolution is not set properly. Grab the Fire TV remote and try pressing the “Up” and “Rewind” buttons simultaneously for 5 seconds to toggle between resolution settings.
Most television models will reset with these steps:
- Unplug everything. Unplug the TV from the Wall outlet and unplug the Fire TV from the HDMI port on the TV and the wall outlet.
- Press and hold the “Power” button on the TV for 40 seconds.
- Plug the TV back into the power outlet, then plug the Fire TV back into the TV and wall outlet.
- Turn the TV on and ensure the TV is set on the proper input for the Fire TV.
Alternately, you may also want to try to unplug the TV for 10 minutes, then plug it back in to see if that works. This often removes power from the HDMI port and resets the hardware.
Reset Fire TV
With the Fire TV plugged into a power outlet and TV, press and hold the “Select” and “Play” buttons on the remote simultaneously for 30 seconds.
If the steps above haven’t worked, I would recommend a factory hard reset. These steps will clear all data and settings from the Fire TV.
- With the Fire TV plugged into a power outlet and TV, press and hold both the “Back” and “Menu” buttons simultaneously for 16 seconds.
- Wait about a minute to see if the screen shows any video from the Fire TV.
Heat Up the Fire TV
This is a strange step, but it has worked for me. Only try this if you have no other option as heat can damage the components of your Fire TV.
Heat up the Fire TV with a blow dryer for about 10 minutes. Get it nice and hot. If you’re fairly technical, take apart your Fire TV and warm it up that way.
Let the Fire TV cool down, then try it out. This actually worked for me when I had problems with me Firestick not turning on.
I hope this guide has helped you successfully troubleshoot the problem where the Fire TV won’t turn on. If you have anything to ask or add, please leave a message below in the comments.