After using the Roku for a few months, and installing the channels you like, you’ll likely see a “Can’t run channel – channel name could not be run because there is not enough space. Please removed one or more of your installed channels and try again.” error message appear. You may also get an error when trying to launch a channel that says “Failed to launch“. The problem usually occurs when a channel that takes a lot of space is loading such as YouTube TV. This means your Roku has insufficient storage. Unless you somehow free some space, you will not be able to install new channels. Here are some things you can try to help you fix this issue?
In This Guide
Fix 1 – Install Updates
If the Roku has decided to automatically download update files, they could take up space until the update is actually installed. Check under “Settings” > “System” > “System update” to see if you can force the Roku to complete the update.
Fix 2 – Remove Channels
Get rid of channels you rarely use. You can do so by highlighting the channel on the Home screen, then pressing * > “Remove channel“.
Fix 3 – Clear the Cache
This is the fix that usually does the trick! The Roku caches data in memory for quicker access. This data can take up an enormous amount of space after using the device for many hours.
To clear the cache on the Roku, press the following buttons on the remote:
- Home 5 times
- Up 1 time
- Rewind 2 times
- Fast Forward 2 times
If done correctly, the screen will go black for a few minutes, then your Roku will restart.
Fix 4 – Insert SDCard
If your Roku has a microSD card slot, you can use it to expand the available storage. The Roku Ultra LT is the only current Roku device that supports microSD cards. The older Roku 3 and Roku 4 support one as well.
Once you insert an SD Card into your Roku, the system will automatically use it for installing new channels.
We visually show you steps for clearing space in this video.
I hope these steps have helped you successfully clear the “Can’t run channel” message on your Roku and you’re back enjoying streaming video.
This post applies to Roku Ultra, Express, Streaming Stick, Streambar, and Roku integrated TCL, Insignia / Toshiba TV models.