If your Amazon Fire TV is laggy or freezing, it may be time to perform a reset. A reset will clear all memory and usually solves any problems you are experiencing with the device. You can reset the Amazon Firestick, Toshiba, Insignia, and Fire TV box models using these steps.
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Option 1 – Force Reset From Remote
To reset Fire TV from the remote:
Press and hold the “Select” and “Play” buttons on the remote simultaneously until the Fire TV resets. The screen should go black, then show the Fire TV logo. These steps reboot the Fire TV and will not clear any data from the device.
Option 2 – Remove Power
It’s safe to simply pull the power cord from the back of the Fire TV, then wait about 10 seconds before plugging it back in. This should fully reboot the device allowing you to continue using it.
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FAQ
My Fire TV still keeps freezing. What can I do?
If the freezing seems to happen only when using certain channels or apps, you may want to try uninstalling then reinstalling the problematic channel or app.
You may also want to try a factory hard reset. A factory hard reset will wipe all data and settings from the device and set it back to how it was when you first purchased it. You can do this by going to “Settings” > “My Fire TV” or “System” >” Reset to Factory Defaults“. From there, enter your PIN, then choose “Reset“.
Alternately, you can press and hold “Right” and “Escape” on the remote to force a prompt to factory reset the Fire TV.
Is there a way to factory reset Fire TV without the remote control?
Your best option would be to use the remote control feature in the Amazon Fire TV app. The app is free and available for download to your Kindle Fire, Apple, or Android device. You can also plug a keyboard into the USB port to navigate. I go into more detail about this here.
I did a hard reset. My fire TV is frozen at the select language option. I have tried unplugging TV and pushing select and play alternately.
I did a hard reset. My fire TV is frozen at the select language option. I have tried unplugging TV and pushing select and play alternately. TV still frozen. What else can be done.
Mine is frozen on new vision accessibility feature
I followed your instructions on how to unfreeze my remote and I really appreciate it thank you so much..
on my television I had an older fire stick and then purchased a new fire stick In both cases it will freeze and buzz at any time I have done a hard reset and I have also return to factory default edit apps on again and again it is still doing it is it my TV is it an outlet please help
Try a wall outlet. Sometimes the TV won’t provide enough power via its USB port.
Thank you Mitch but i have already set up that way. im so frustrated
I don’t want to go out and buy another TV and that not be the problem either
Also all the hard reatsrts and resets are not fixing it
If it’s a fire tv, try plugging in a controller through the usb port. My ps4 controller worked perfectly