Roku “Can’t run channel” Error

Roku users may encounter an error when they attempt to launch apps that says “Can’t run channel – (channel name) could not be run because it could not be reinstalled from the network. Please check your network connection and try again”.

This post will provide you with information on what you can do when you encounter this error.

Check For Roku Outage

This message will commonly appear every now and then when there are problems on Roku’s side of things. Check Downdetector to see if users are reporting problems with their Roku. When this happens, Roku often recommends that you check to see if there are any updates to the RokuOS software.

You can check for updates under “Settings” > “System” > “System update” > “Check Now“.

NOTE: 9/15/2021 – This is currently a problem and Roku is apparently researching the issue. See their website here.

Check Networking

If you’re sure a Roku outage is not to blame for this issue, you will want to check your network connection.


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