Roku users may have a problem where the “Search” option is missing from the Home screen. You can often fix this problem with these steps.
Most of the time, this problem is cleared up with a simple restart.
- Go to “Settings” > “System” > “Power” > “Restart“.
Once the Roku completes the restart, check to see if the search option has returned.
Check to see if there is an update to the Roku software.
- Go to “Settings” > “System” > “System Update“, then restart the system once it has completed the update process.
If you’re using a VPN service, try to disable it or connect it to a different server in a different location.
Press the following buttons on the remote while in range of the Roku to clear the cache and restart.
- Home 5 times
- Up 1 time
- Rewind 2 times
- Fast Forward 2 times
If done correctly, the screen will go black for a few minutes, then your Roku will restart. Be patient as it may take several minutes for the restart to complete.
Create a New Roku Account
You may be using a Roku account that was configured in a region where your hardware is not supported.
Create a new Roku account in a different region, then factory reset your Roku by going to Settings > System > Advanced System Settings > Factory Reset. From there you can setup the Roku with the new account.
Hopefully, the troubleshooting steps above has helped you solve the problem where the Search option disappeared on the Roku menu. If it hasn’t drop me a note in the comments. I’d like to hear about your experience.